We started working with Sterling Outsourcing in March 2016, due to the need to have a credit control function, but not having enough to justify employing someone to do the job.
I cannot give anything but praise to the team, as, within 18 months, they have taken us to a position where about 90% of our debt was more than 30 days old, to less than 20%. This huge turnaround is mainly thanks to the hard work and professionalism within the Sterling team, and their insight and guidance has proved invaluable with some of our trickier amounts. We were that impressed with the team that we doubled the amount of time they spent on our accounts, and increased the number accounts they became responsible for. Not only have they taken a massive headache away for us, but they have managed to get the team within our company working more effectively to make all aspects of the business work more efficiently.