outsourcing

The late payment virus

In the current business environment caused by the coronavirus (COVID-19), it’s crucial for businesses to protect cash flow. Whilst many companies are taking positive steps, others are intentionally ‘washing their hands’ of their payment obligations and delaying or cancelling payments to strengthen their own finances. Whilst there are many businesses feeling the strain due to the [...]

Working around a restrictive system.

In an ideal world your credit control service should never be stuck completing admin duties. Any time away from the phone, chasing outstanding payments is time lost. Our goal is to reduce admin time as much as possible to ensure that our client gets the most out of our service and we can continue to collect [...]

Employ or Outsource your Credit Control position?

Employ or Outsource your Credit Control position? Obviously I will say outsource, but with good reason. Working in an office filled with teams of credit controllers gives me plenty of great insight into how credit control truly makes a difference between make and break for many SME’s, and how time consuming the process is. Having an [...]

How a growing business benefits from outsourced credit control:

Requirement: Challenged with fast business and customer growth, we were approached by this medium sized UK manufacturer with their business needs. One of those being, they wanted the most cost effective, efficient way to manage the increased workload of invoice processing, follow up and order processing, which the growth in new business brought with it. Important [...]